General Terms and Conditions

Welcome to The Fly Shack. By engaging with our services, you agree to adhere to the following terms and conditions. These guidelines ensure clarity, transparency, and a smooth experience for all our valued customers.

1. Definitions

  • The Seller: The Fly Shack, a legally registered entity under the name Strengur Veiðiverslun ehf, ID 670916-0810, VAT#: 125956.
  • The Buyer: The individual or entity listed as the purchaser on the invoice.

2. Order Processing

  • All orders are processed on the same day they are received, excluding weekends and public holidays. During summer months, orders may also be processed on weekends.
  • Orders are shipped on business days unless otherwise agreed upon.
  • Products are shipped via Iceland Post. Standard processing time can vary – please refer to Iceland Post Website.
  • Customers also have the option to pick up their orders at our store during advertised business hours.

3. Returns Policy

  • Products purchased from The Fly Shack can be returned within 30 days, provided they are in their original condition and packaging. Used items cannot be returned.
  • To initiate a return, a valid receipt, invoice, or gift card must be presented.
  • If an item was damaged during shipping, please contact us immediately via email.

The Fly Shack reserves the right to inspect returned items to verify their condition before issuing a refund or replacement.

4. Product Information

  • We strive to provide accurate and up-to-date product descriptions. However, we reserve the right to correct errors, including typos, inaccuracies in pricing, and product imagery.
  • Availability of products may vary between the online store and our physical store.
  • Orders may be partially or fully canceled if a product becomes unavailable after an order has been placed. In such cases, the buyer will be notified, and alternative options or a full refund will be provided.

5. Pricing

  • Prices listed on our website are subject to change without notice.
  • Once an order is placed, the price on the order confirmation is final, including any shipping fees.
  • All prices include applicable taxes, and the total cost, including shipping, will be displayed before the buyer confirms the order.

6. Payment Options

  • Payments can be made via major credit cards or bank transfer.
  • Orders are processed only after payment is successfully received.
  • If a bank transfer payment for an online order is not received within five days, The Fly Shack reserves the right to cancel the order.

7. Security and Privacy

  • All personal information provided to The Fly Shack is treated as confidential and used solely to complete transactions.
  • Payment information is processed through secure platforms, ensuring the protection of sensitive data. The Fly Shack does not store or share payment details with third parties.

8. Warranties

  • Warranties for defective products are provided in accordance with Icelandic consumer laws (Act No. 48/2003).
  • For business purchases, warranties are valid for one year from the date of purchase as per Icelandic commercial law (Act No. 50/2000).
  • Warranties on fishing rods are subject to the manufacturer’s terms and conditions.

9. Copyright

  • All content on The Fly Shack’s website, including images, product descriptions, and articles, is protected by copyright. Reproduction or use of any material without prior permission is strictly prohibited.

Contact Information

If you have any questions or require further clarification regarding our terms, please don’t hesitate to contact us. We’re here to ensure your shopping experience with The Fly Shack is enjoyable and hassle-free.